harry-potter.jpgHarry Potter is hands down my favorite user experience. I’ve not run across a more well-choreographed, well-articulated, 360 degree brand experience than this world of literature.The series is brilliant - entirely immersive, completely on-brand, consistent, and high quality. (I’m talking about the books specifically, but I’d argue the movies certainly add to the experience as do the limited and well-produced licensing efforts, like Bertie Botts Many-Flavor Beans). J.K.Rowling has created an entire world for us - complete with its own language, culture, rituals, images, characters. It’s brilliant. And in thousands upon thousands of pages, it’s never fallen down.Reading the series to my children has been one of the highlights of my life as mom. We’ve shared an experience that has completely enchanted us and given us so much to talk about over the years. The language of Harry Potter has become our own secret tongue and we love casting spells, discussing quidditch matches, conjecturing on whether Dumbledore is truly dead, and imaging together. (I say he’s not).  We’ve even gone so far as to create fanfic.Without a doubt, Harry Potter is my very favorite user experience. All brands should strive to create so full and compelling a world.

One Response to “My Favorite User Experience”

  • Andy Didyk Says:

    A great marketer once told me (and I have no idea where he got it from or if it was original) that in the world of brands “if you can control the language you control the conversation”.

    I think that having a vocabulary that is created for a brand (or even better, created by a consumer and embraced by the brand), you have the opportunity to better define the brand’s essence. Great franchises are doing this everywhere. For example: iLife, LOTR, Star Trek, etc. The completeness of all of these things is what makes them even more embraceable by consumers (and let’s be honest, by marketers, too). Great post!

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